Identified - Change Healthcare are continuing to experience network disruption and are working to resolve the issue. The disruption is expected to last at least through the day. We will update you as soon as we have more information.

Please do not send claims until further notice. Any that have already been sent today will need to be resent once this interruption is resolved.

The CentralReach platform is otherwise fully operational. Additional information is available at status.changehealthcare.com

Feb 21, 2024 - 17:10 EST
Investigating - Change Healthcare are experiencing a network interruption and are working to resolve the issue. The disruption is expected to last at least through the day. We will update you as soon as we have more information.

Please do not send claims until further notice. Any that have already been sent today will need to be resent once this interruption is resolved.

The CentralReach platform is otherwise fully operational. Additional information is available at status.changehealthcare.com

Feb 21, 2024 - 10:24 EST

About This Site

Welcome to the CentralReach system performance status page. Here, you will be able to stay up to date and view real-time updates pertaining to the platform's performance.

For additional support, please contact our Support Team at 800-939-5414 or open a support ticket.

Platform ? Operational
90 days ago
100.0 % uptime
Today
Members Site ? Operational
90 days ago
100.0 % uptime
Today
Web Site ? Operational
90 days ago
100.0 % uptime
Today
Search ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Hosting / Data Center ? Operational
90 days ago
100.0 % uptime
Today
Servers ? Operational
90 days ago
100.0 % uptime
Today
File / Resource Management ? Operational
90 days ago
100.0 % uptime
Today
Site Access ? Operational
90 days ago
100.0 % uptime
Today
DNS ? Operational
90 days ago
100.0 % uptime
Today
Background Services ? Operational
90 days ago
100.0 % uptime
Today
Third-Party Services Major Outage
90 days ago
99.78 % uptime
Today
Change Healthcare ? Major Outage
90 days ago
99.56 % uptime
Today
Office Ally Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 21, 2024

Unresolved incident: Change Healthcare Network Disruption.

Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024

No incidents reported.

Feb 14, 2024

No incidents reported.

Feb 13, 2024

No incidents reported.

Feb 12, 2024

No incidents reported.

Feb 11, 2024

No incidents reported.

Feb 10, 2024

No incidents reported.

Feb 9, 2024

No incidents reported.

Feb 8, 2024

No incidents reported.

Feb 7, 2024

No incidents reported.