All Systems Operational

About This Site

Welcome to the CentralReach system performance status page. Here, you will be able to stay up-to-date and view real-time updates pertaining to the platform's performance.

For additional support, please contact our Support Team at 800-939-5414 or open a support ticket.

Platform ? Operational
90 days ago
98.93 % uptime
Today
Members Site ? Operational
90 days ago
100.0 % uptime
Today
Web Site ? Operational
90 days ago
100.0 % uptime
Today
Search ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Hosting / Data Center ? Operational
90 days ago
100.0 % uptime
Today
Servers ? Operational
90 days ago
100.0 % uptime
Today
File / Resource Management ? Operational
90 days ago
100.0 % uptime
Today
Site Access ? Operational
90 days ago
100.0 % uptime
Today
DNS ? Operational
90 days ago
100.0 % uptime
Today
Background Services ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 23, 2022

No incidents reported today.

Jan 22, 2022

No incidents reported.

Jan 21, 2022
Resolved - This incident has been resolved.
Jan 21, 21:44 EST
Update - We are continuing to investigate system latency across the CentralReach platform. Users may experience degraded performance.
Jan 21, 21:27 EST
Investigating - We are currently experiencing system latency across the CentralReach platform. Users may experience degraded performance.
Jan 21, 12:28 EST
Jan 20, 2022
Resolved - This incident has been resolved.
Jan 20, 21:38 EST
Monitoring - Users may be seeing performance improvements. We are continuing to monitor for optimal performance.
Jan 20, 21:15 EST
Update - We are continuing to investigate this issue.
Jan 20, 19:53 EST
Update - We are currently experiencing intermittent latency in the CentralReach platform, with some users reporting that they are seeing errors or a white page spinning when they attempt to login. Our team is investigating and actively working to resolve this issue as soon as possible.
Jan 20, 19:00 EST
Investigating - We are currently experiencing intermittent latency in the CentralReach platform. Our team is investigating and actively working to resolve this issue as soon as possible.
Jan 20, 15:21 EST
Jan 19, 2022

No incidents reported.

Jan 18, 2022

No incidents reported.

Jan 17, 2022
Resolved - This incident has been resolved.
Jan 17, 18:31 EST
Update - We are continuing to work on a fix for this issue.
Jan 17, 18:30 EST
Identified - The issue has been identified and is being resolved. Users undertaking certain clinical tasks may continue to experience some system slowness.
Jan 17, 18:12 EST
Investigating - We are currently experiencing intermittent latency in some areas of the CentralReach platform. Our team is investigating and actively working to resolve this issue as soon as possible.
Jan 17, 16:47 EST
Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022
Resolved - This incident has been resolved.
Jan 13, 17:13 EST
Monitoring - A fix has been implemented and we are monitoring the results. Please continue to use caution and save frequently if you choose to log in.
Jan 13, 17:05 EST
Update - We're experiencing an elevated level of API and/or Site errors that are impacting the customer experience and creating slowness. Our team is looking into the issue to resolve it as soon as possible. Please use caution and save frequently if you choose to log in.
Jan 13, 16:30 EST
Investigating - We're experiencing an elevated level of API and/or Site errors that are impacting the customer experience and creating slowness. Our team is looking into the issue to resolve it as soon as possible. Please use caution and save frequently if you choose to log in.
Jan 13, 15:42 EST
Jan 12, 2022

No incidents reported.

Jan 11, 2022

No incidents reported.

Jan 10, 2022

No incidents reported.

Jan 9, 2022

No incidents reported.