All Systems Operational

About This Site

Welcome to the CentralReach system performance status page. Here, you will be able to stay up to date and view real-time updates pertaining to the platform's performance.

For additional support, please contact our Support Team at 800-939-5414 or open a support ticket.

Uptime over the past 90 days. View historical uptime.
CentralReach Platform Operational
90 days ago
100.0 % uptime
Today
Members Site Operational
90 days ago
100.0 % uptime
Today
Web Site Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Hosting / Data Center Operational
90 days ago
100.0 % uptime
Today
Servers Operational
90 days ago
100.0 % uptime
Today
File / Resource Management Operational
90 days ago
100.0 % uptime
Today
Site Access Operational
90 days ago
100.0 % uptime
Today
DNS Operational
90 days ago
100.0 % uptime
Today
Background Services Operational
90 days ago
100.0 % uptime
Today
Third-Party Services Operational
90 days ago
100.0 % uptime
Today
Change Healthcare Operational
90 days ago
100.0 % uptime
Today
Office Ally Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 27, 2026

No incidents reported today.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

Degraded Experience with Files Module
Resolved - All areas of the platform have returned to expected operating levels.
Aug 17, 15:58 EDT
Identified - Our file security scanning provider is experiencing an issue that is impacting access to recently uploaded files in CentralReach. As a result, some files uploaded recently may be temporarily unavailable for viewing or downloading. We apologize for the disruption and appreciate your patience while we actively work to restore access as quickly as possible.
Aug 17, 13:05 EDT

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

Platform Performance Slowness
Resolved - This incident has been resolved.
Aug 13, 14:01 EDT
Monitoring - The CentralReach platform has returned to expected operating levels. We're continuing to monitor performance out of an abundance of caution.
Aug 13, 13:22 EDT
Identified - We're making adjustments to improve user experience and responsiveness of the CentralReach platform. Our team is continues to investigate and are working to resolve this incident as soon as possible. We will provide more information as soon as it's available.
Aug 13, 13:05 EDT
Investigating - We are aware that users are experiencing slowness the CentralReach platform. Our team is actively investigating and working to resolve this incident as soon as possible. We apologize for the inconvenience. We will provide more information as soon as it's available.
Aug 13, 12:50 EDT
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