All Systems Operational

About This Site

Welcome to the CentralReach system performance status page. Here, you will be able to stay up to date and view real-time updates pertaining to the platform's performance.

For additional support, please contact our Support Team at 800-939-5414 or open a support ticket.

Uptime over the past 90 days. View historical uptime.
Platform ? Operational
90 days ago
100.0 % uptime
Today
Members Site ? Operational
90 days ago
100.0 % uptime
Today
Web Site ? Operational
90 days ago
100.0 % uptime
Today
Search ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Hosting / Data Center ? Operational
90 days ago
100.0 % uptime
Today
Servers ? Operational
90 days ago
100.0 % uptime
Today
File / Resource Management ? Operational
90 days ago
100.0 % uptime
Today
Site Access ? Operational
90 days ago
100.0 % uptime
Today
DNS ? Operational
90 days ago
100.0 % uptime
Today
Background Services ? Operational
90 days ago
100.0 % uptime
Today
Third-Party Services Operational
90 days ago
100.0 % uptime
Today
Change Healthcare ? Operational
90 days ago
100.0 % uptime
Today
Office Ally Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Dec 10, 2023

No incidents reported today.

Dec 9, 2023

No incidents reported.

Dec 8, 2023

No incidents reported.

Dec 7, 2023

No incidents reported.

Dec 6, 2023

No incidents reported.

Dec 5, 2023

No incidents reported.

Dec 4, 2023

No incidents reported.

Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

No incidents reported.

Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023
Platform Performance Issues
Resolved - Platform is now operating at expected performance levels.
Nov 27, 14:04 EST
Monitoring - A fix has been put in place to resolve search and login capabilities that were affecting the CentralReach platform. We're continuing to monitor to ensure consistent performance.
Nov 27, 13:38 EST
Identified - We have identified degraded performance in search functionality within the CentralReach platform. Our team is actively working to resolve this incident as soon as possible. We'll continue to provide information as it becomes available.
Nov 27, 12:58 EST
Investigating - We are aware that users are experiencing slowness and logouts within the CentralReach system. Our team is actively investigating and working to resolve this incident as soon as possible. We apologize for the inconvenience. We will provide more information as soon as it's available.
Nov 27, 12:37 EST
Nov 26, 2023

No incidents reported.

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