{
  "page": {
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    "name": "CentralReach",
    "url": "https://status.centralreach.com"
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  "status": {
    "indicator": "none",
    "description": "All Systems Operational"
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  "components": [{"status":"operational","name":"CentralReach Platform","created_at":"2017-02-09T16:08:32.067-05:00","updated_at":"2026-09-11T17:33:59.818-04:00","position":1,"description":"Overall CentralReach platform status","showcase":true,"start_date":null,"id":"tb1xs5vl2g9s","group_id":null,"page_id":"6gy25tdb0r64"},{"status":"operational","name":"Members Site","created_at":"2017-02-09T12:55:25.192-05:00","updated_at":"2018-03-20T09:30:23.162-04:00","position":2,"description":"Customer facing site and components","showcase":false,"start_date":null,"id":"qzycm5xl14g3","group_id":null,"page_id":"6gy25tdb0r64","components":["psh0z4kkky6v","zh4tffrt7gjz","w06v69wpmdp9"]},{"status":"operational","name":"Hosting / Data Center","created_at":"2017-02-08T18:26:19.593-05:00","updated_at":"2017-02-09T16:08:38.022-05:00","position":3,"description":"Hosting / Hardware / Networking components that house the CentralReach platform","showcase":false,"start_date":null,"id":"ybvxwg9m1wrf","group_id":null,"page_id":"6gy25tdb0r64","components":["8dng5h6sq092","k02x5g0p37nf","vhy09bd5xztq","ksrxky90y974","c7qrlwflygm6"]},{"status":"operational","name":"Third-Party Services","created_at":"2023-06-08T16:58:49.184-04:00","updated_at":"2023-06-08T16:58:49.184-04:00","position":4,"description":null,"showcase":false,"start_date":null,"id":"jw3smyl45whz","group_id":null,"page_id":"6gy25tdb0r64","components":["4z9vpj08ljdv","z3srr0j2q7zs"]}],
  "incidents": [{"name":"Platform Performance Issues","status":"resolved","created_at":"2026-09-11T17:24:20.410-04:00","updated_at":"2026-09-11T18:09:59.751-04:00","monitoring_at":"2026-09-11T17:33:59.845-04:00","resolved_at":"2026-09-11T18:09:59.733-04:00","impact":"major","shortlink":"https://stspg.io/jnw0bzdvvgqq","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-11T17:24:20.402-04:00","reminder_intervals":null,"id":"bnj1775rtfv4","page_id":"6gy25tdb0r64","incident_updates":[{"status":"resolved","body":"The platform is operating at expected levels.","created_at":"2026-09-11T18:09:59.733-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-11T18:09:59.733-04:00","display_at":"2026-09-11T18:09:59.733-04:00","deliver_notifications":true,"tweet_id":null,"id":"4gjg6gqh63h9","incident_id":"bnj1775rtfv4","custom_tweet":null,"affected_components":[{"code":"tb1xs5vl2g9s","name":"CentralReach Platform","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"The platform is operating as expected--we're continuing to monitor closely.","created_at":"2026-09-11T17:33:59.845-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-11T17:33:59.845-04:00","display_at":"2026-09-11T17:33:59.845-04:00","deliver_notifications":true,"tweet_id":null,"id":"541mdt6xjh4k","incident_id":"bnj1775rtfv4","custom_tweet":null,"affected_components":[{"code":"tb1xs5vl2g9s","name":"CentralReach Platform","old_status":"partial_outage","new_status":"operational"}]},{"status":"investigating","body":"We are aware that users are having trouble logging into and navigating the CentralReach system. Our team is actively investigating and working to resolve this as soon as possible. We apologize for the inconvenience. We will provide more information as soon as it's available.","created_at":"2026-09-11T17:24:20.483-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-11T17:24:20.483-04:00","display_at":"2026-09-11T17:24:20.483-04:00","deliver_notifications":false,"tweet_id":null,"id":"l0nfkjvswfv1","incident_id":"bnj1775rtfv4","custom_tweet":null,"affected_components":[{"code":"tb1xs5vl2g9s","name":"CentralReach Platform","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"CentralReach Platform","created_at":"2017-02-09T16:08:32.067-05:00","updated_at":"2026-09-11T17:33:59.818-04:00","position":1,"description":"Overall CentralReach platform status","showcase":true,"start_date":null,"id":"tb1xs5vl2g9s","page_id":"6gy25tdb0r64","group_id":null}]},{"name":"Degraded Experience with Files Module","status":"resolved","created_at":"2026-08-17T13:05:52.127-04:00","updated_at":"2026-08-17T15:58:27.499-04:00","monitoring_at":null,"resolved_at":"2026-08-17T15:58:27.485-04:00","impact":"minor","shortlink":"https://stspg.io/ynycbsmb302l","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-08-17T13:05:52.119-04:00","reminder_intervals":null,"id":"pbdcjn046x4y","page_id":"6gy25tdb0r64","incident_updates":[{"status":"resolved","body":"All areas of the platform have returned to expected operating levels.","created_at":"2026-08-17T15:58:27.485-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-17T15:58:27.485-04:00","display_at":"2026-08-17T15:58:27.485-04:00","deliver_notifications":true,"tweet_id":null,"id":"nd5f28xp8w9q","incident_id":"pbdcjn046x4y","custom_tweet":null,"affected_components":[{"code":"tb1xs5vl2g9s","name":"CentralReach Platform","old_status":"degraded_performance","new_status":"operational"}]},{"status":"identified","body":"Our file security scanning provider is experiencing an issue that is impacting access to recently uploaded files in CentralReach. As a result, some files uploaded recently may be temporarily unavailable for viewing or downloading. We apologize for the disruption and appreciate your patience while we actively work to restore access as quickly as possible.","created_at":"2026-08-17T13:05:52.200-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-17T13:05:52.200-04:00","display_at":"2026-08-17T13:05:52.200-04:00","deliver_notifications":true,"tweet_id":null,"id":"4cz8s5w7b6b3","incident_id":"pbdcjn046x4y","custom_tweet":null,"affected_components":[{"code":"tb1xs5vl2g9s","name":"CentralReach Platform","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"CentralReach Platform","created_at":"2017-02-09T16:08:32.067-05:00","updated_at":"2026-09-11T17:33:59.818-04:00","position":1,"description":"Overall CentralReach platform status","showcase":true,"start_date":null,"id":"tb1xs5vl2g9s","page_id":"6gy25tdb0r64","group_id":null}]},{"name":"Platform Performance Slowness","status":"resolved","created_at":"2026-08-13T12:50:47.191-04:00","updated_at":"2026-08-13T14:01:52.159-04:00","monitoring_at":"2026-08-13T13:22:23.233-04:00","resolved_at":"2026-08-13T14:01:52.145-04:00","impact":"minor","shortlink":"https://stspg.io/kg9fhrp5bzhf","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-08-13T12:50:47.182-04:00","reminder_intervals":null,"id":"wysvgr3w14l7","page_id":"6gy25tdb0r64","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-08-13T14:01:52.145-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-13T14:01:52.145-04:00","display_at":"2026-08-13T14:01:52.145-04:00","deliver_notifications":true,"tweet_id":null,"id":"b7snqj1chqfh","incident_id":"wysvgr3w14l7","custom_tweet":null,"affected_components":[{"code":"tb1xs5vl2g9s","name":"CentralReach Platform","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"The CentralReach platform has returned to expected operating levels. We're continuing to monitor performance out of an abundance of caution.","created_at":"2026-08-13T13:22:23.233-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-13T13:22:23.233-04:00","display_at":"2026-08-13T13:22:23.233-04:00","deliver_notifications":true,"tweet_id":null,"id":"hplm0p31dbls","incident_id":"wysvgr3w14l7","custom_tweet":null,"affected_components":[{"code":"tb1xs5vl2g9s","name":"CentralReach Platform","old_status":"degraded_performance","new_status":"operational"}]},{"status":"identified","body":"We're making adjustments to improve user experience and responsiveness of the CentralReach platform. Our team is continues to investigate and are working to resolve this incident as soon as possible.  We will provide more information as soon as it's available.","created_at":"2026-08-13T13:05:07.563-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-13T13:05:07.563-04:00","display_at":"2026-08-13T13:05:07.563-04:00","deliver_notifications":true,"tweet_id":null,"id":"0c3f5ppgb1ml","incident_id":"wysvgr3w14l7","custom_tweet":null,"affected_components":[{"code":"tb1xs5vl2g9s","name":"CentralReach Platform","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"We are aware that users are experiencing slowness the CentralReach platform. Our team is actively investigating and working to resolve this incident as soon as possible. We apologize for the inconvenience. We will provide more information as soon as it's available.","created_at":"2026-08-13T12:50:47.288-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-13T12:50:47.288-04:00","display_at":"2026-08-13T12:50:47.288-04:00","deliver_notifications":false,"tweet_id":null,"id":"hnkrwxmrf8hr","incident_id":"wysvgr3w14l7","custom_tweet":null,"affected_components":[{"code":"tb1xs5vl2g9s","name":"CentralReach Platform","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"CentralReach Platform","created_at":"2017-02-09T16:08:32.067-05:00","updated_at":"2026-09-11T17:33:59.818-04:00","position":1,"description":"Overall CentralReach platform status","showcase":true,"start_date":null,"id":"tb1xs5vl2g9s","page_id":"6gy25tdb0r64","group_id":null}]},{"name":"System Performance","status":"resolved","created_at":"2026-06-17T08:41:28.901-04:00","updated_at":"2026-06-17T11:50:18.714-04:00","monitoring_at":"2026-06-17T09:26:09.625-04:00","resolved_at":"2026-06-17T11:50:18.696-04:00","impact":"minor","shortlink":"https://stspg.io/nm04zn1pyfgr","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-06-17T08:41:28.894-04:00","reminder_intervals":null,"id":"5f695gxl24m6","page_id":"6gy25tdb0r64","incident_updates":[{"status":"resolved","body":"The CentralReach platform is now operating at consistent and expected levels. The incident is resolved.","created_at":"2026-06-17T11:50:18.696-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-17T11:50:18.696-04:00","display_at":"2026-06-17T11:50:18.696-04:00","deliver_notifications":true,"tweet_id":null,"id":"x8gswt3xv89x","incident_id":"5f695gxl24m6","custom_tweet":null,"affected_components":[{"code":"tb1xs5vl2g9s","name":"CentralReach Platform","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"An update has been implemented that has improved the experience. Appointments are now working as expected. We're continuing to monitor in an abundance of caution.","created_at":"2026-06-17T09:26:09.625-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-17T09:26:09.625-04:00","display_at":"2026-06-17T09:26:09.625-04:00","deliver_notifications":true,"tweet_id":null,"id":"hz6rhpg36rtn","incident_id":"5f695gxl24m6","custom_tweet":null,"affected_components":[{"code":"tb1xs5vl2g9s","name":"CentralReach Platform","old_status":"degraded_performance","new_status":"operational"}]},{"status":"investigating","body":"We are currently experiencing system performance issues resulting in some users being unable to save or create appointments in the CentralReach platform. Our team is investigating and rapidly working toward a resolution.","created_at":"2026-06-17T08:41:28.978-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-17T08:41:28.978-04:00","display_at":"2026-06-17T08:41:28.978-04:00","deliver_notifications":false,"tweet_id":null,"id":"h6jnd35y5fj0","incident_id":"5f695gxl24m6","custom_tweet":null,"affected_components":[{"code":"tb1xs5vl2g9s","name":"CentralReach Platform","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"CentralReach Platform","created_at":"2017-02-09T16:08:32.067-05:00","updated_at":"2026-09-11T17:33:59.818-04:00","position":1,"description":"Overall CentralReach platform status","showcase":true,"start_date":null,"id":"tb1xs5vl2g9s","page_id":"6gy25tdb0r64","group_id":null}]},{"name":"Platform Disruption","status":"resolved","created_at":"2026-05-04T17:47:52.000-04:00","updated_at":"2026-05-04T19:09:09.475-04:00","monitoring_at":"2026-05-04T18:27:14.000-04:00","resolved_at":"2026-05-04T19:09:09.456-04:00","impact":"minor","shortlink":"https://stspg.io/7vmmn3hfqhgj","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"minor","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-05-04T17:47:52.000-04:00","reminder_intervals":null,"id":"n07kgmyk4fsv","page_id":"6gy25tdb0r64","incident_updates":[{"status":"resolved","body":"Platform performance has returned to expected levels and has been fully restored.","created_at":"2026-05-04T19:09:09.456-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-04T19:09:09.456-04:00","display_at":"2026-05-04T19:09:09.456-04:00","deliver_notifications":true,"tweet_id":null,"id":"83lffnhn669c","incident_id":"n07kgmyk4fsv","custom_tweet":null,"affected_components":[{"code":"tb1xs5vl2g9s","name":"CentralReach Platform","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"Platform performance has returned to expected levels. We are monitoring to confirm the incident has been fully resolved and will provide a final update shortly.","created_at":"2026-05-04T18:27:14.229-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-04T18:28:10.898-04:00","display_at":"2026-05-04T18:27:14.000-04:00","deliver_notifications":true,"tweet_id":null,"id":"pz41jw43xdng","incident_id":"n07kgmyk4fsv","custom_tweet":null,"affected_components":[{"code":"tb1xs5vl2g9s","name":"CentralReach Platform","old_status":"degraded_performance","new_status":"operational"}]},{"status":"investigating","body":"Our teams are continuing to work to restore platform performance to expected levels. Experience has improved but some users may continue to experience slowness when loading some screens.","created_at":"2026-05-04T18:08:00.460-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-04T18:08:00.460-04:00","display_at":"2026-05-04T18:08:00.460-04:00","deliver_notifications":true,"tweet_id":null,"id":"wjhr1hz5gjs5","incident_id":"n07kgmyk4fsv","custom_tweet":null,"affected_components":[{"code":"tb1xs5vl2g9s","name":"CentralReach Platform","old_status":"major_outage","new_status":"degraded_performance"}]},{"status":"investigating","body":"We are experiencing platform disruption that is preventing users from logging into CentralReach. Our teams are investigating and working to restore access as quickly as possible.","created_at":"2026-05-04T17:47:52.566-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-04T17:48:08.540-04:00","display_at":"2026-05-04T17:47:52.000-04:00","deliver_notifications":true,"tweet_id":null,"id":"zq890f588rqr","incident_id":"n07kgmyk4fsv","custom_tweet":null,"affected_components":[{"code":"tb1xs5vl2g9s","name":"CentralReach Platform","old_status":"operational","new_status":"major_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"CentralReach Platform","created_at":"2017-02-09T16:08:32.067-05:00","updated_at":"2026-09-11T17:33:59.818-04:00","position":1,"description":"Overall CentralReach platform status","showcase":true,"start_date":null,"id":"tb1xs5vl2g9s","page_id":"6gy25tdb0r64","group_id":null}]},{"name":"Platform Performance Issues","status":"resolved","created_at":"2026-02-19T08:53:59.672-05:00","updated_at":"2026-02-19T10:16:58.507-05:00","monitoring_at":"2026-02-19T09:58:44.170-05:00","resolved_at":"2026-02-19T10:16:58.485-05:00","impact":"major","shortlink":"https://stspg.io/qj8mrmgjxvpw","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-02-19T08:53:59.667-05:00","reminder_intervals":null,"id":"3hw3gs0qpq0l","page_id":"6gy25tdb0r64","incident_updates":[{"status":"resolved","body":"CentralReach platform performance has returned to expected levels on the web and for CR Mobile.","created_at":"2026-02-19T10:16:58.485-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-02-19T10:16:58.485-05:00","display_at":"2026-02-19T10:16:58.485-05:00","deliver_notifications":true,"tweet_id":null,"id":"fg27ffbrqfc0","incident_id":"3hw3gs0qpq0l","custom_tweet":null,"affected_components":[{"code":"tb1xs5vl2g9s","name":"CentralReach Platform","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"The CentralReach platform performance has significantly improved, and we are continuing to monitor. We will provide more information as soon as it's available.","created_at":"2026-02-19T09:58:44.170-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-02-19T09:58:44.170-05:00","display_at":"2026-02-19T09:58:44.170-05:00","deliver_notifications":true,"tweet_id":null,"id":"3x743w03cx5d","incident_id":"3hw3gs0qpq0l","custom_tweet":null,"affected_components":[{"code":"tb1xs5vl2g9s","name":"CentralReach Platform","old_status":"partial_outage","new_status":"degraded_performance"}]},{"status":"investigating","body":"We are aware of platform performance problems with the CentralReach system. Our team is actively investigating and working to resolve this incident as soon as possible. We apologize for the inconvenience. We will provide more information as soon as it's available.","created_at":"2026-02-19T08:53:59.756-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-02-19T08:53:59.756-05:00","display_at":"2026-02-19T08:53:59.756-05:00","deliver_notifications":false,"tweet_id":null,"id":"m2hq81r1y361","incident_id":"3hw3gs0qpq0l","custom_tweet":null,"affected_components":[{"code":"tb1xs5vl2g9s","name":"CentralReach Platform","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"CentralReach Platform","created_at":"2017-02-09T16:08:32.067-05:00","updated_at":"2026-09-11T17:33:59.818-04:00","position":1,"description":"Overall CentralReach platform status","showcase":true,"start_date":null,"id":"tb1xs5vl2g9s","page_id":"6gy25tdb0r64","group_id":null}]},{"name":"Microsoft Service Disruption","status":"resolved","created_at":"2026-01-22T16:56:07.217-05:00","updated_at":"2026-01-23T09:13:26.931-05:00","monitoring_at":null,"resolved_at":"2026-01-23T09:13:26.911-05:00","impact":"minor","shortlink":"https://stspg.io/xff5zd2q4j38","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-01-22T16:56:07.212-05:00","reminder_intervals":null,"id":"595323cflp4r","page_id":"6gy25tdb0r64","incident_updates":[{"status":"resolved","body":"Microsoft has cleared their disruption announcement and all log in activities are now operating as expected.","created_at":"2026-01-23T09:13:26.911-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-01-23T09:13:26.911-05:00","display_at":"2026-01-23T09:13:26.911-05:00","deliver_notifications":true,"tweet_id":null,"id":"trkh7ymc213p","incident_id":"595323cflp4r","custom_tweet":null,"affected_components":[{"code":"tb1xs5vl2g9s","name":"CentralReach Platform","old_status":"degraded_performance","new_status":"operational"}]},{"status":"investigating","body":"Microsoft has a confirmed service degradation impacting multiple Microsoft 365 services. As a result, this is preventing some users who rely on Microsoft credentials or MFA emails from logging in to CentralReach. \n\nWe apologize for the inconvenience, and will provide updates on this page.","created_at":"2026-01-22T17:44:32.592-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-01-22T17:44:32.592-05:00","display_at":"2026-01-22T17:44:32.592-05:00","deliver_notifications":true,"tweet_id":null,"id":"vdqny894tz58","incident_id":"595323cflp4r","custom_tweet":null,"affected_components":[{"code":"tb1xs5vl2g9s","name":"CentralReach Platform","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"Microsoft has a confirmed service degradation impacting multiple Microsoft 365 services. As a result, this is preventing some users who rely on Microsoft credentials from logging in to CentralReach. \n\nWe apologize for the inconvenience, and will provide updates on this page.","created_at":"2026-01-22T16:56:07.288-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-01-22T16:56:07.288-05:00","display_at":"2026-01-22T16:56:07.288-05:00","deliver_notifications":true,"tweet_id":null,"id":"nqb1dbl8zfpy","incident_id":"595323cflp4r","custom_tweet":null,"affected_components":[{"code":"tb1xs5vl2g9s","name":"CentralReach Platform","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"CentralReach Platform","created_at":"2017-02-09T16:08:32.067-05:00","updated_at":"2026-09-11T17:33:59.818-04:00","position":1,"description":"Overall CentralReach platform status","showcase":true,"start_date":null,"id":"tb1xs5vl2g9s","page_id":"6gy25tdb0r64","group_id":null}]},{"name":"AWS Service Disruption","status":"resolved","created_at":"2025-10-20T09:01:48.986-04:00","updated_at":"2025-10-21T09:59:59.639-04:00","monitoring_at":null,"resolved_at":"2025-10-21T09:59:59.622-04:00","impact":"minor","shortlink":"https://stspg.io/8n14ccwyq376","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"minor","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-10-20T09:01:49.000-04:00","reminder_intervals":null,"id":"n4yq7qgm0ggq","page_id":"6gy25tdb0r64","incident_updates":[{"status":"resolved","body":"AWS and CentralReach services have returned to expected operating levels.","created_at":"2025-10-21T09:59:59.622-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-21T09:59:59.622-04:00","display_at":"2025-10-21T09:59:59.622-04:00","deliver_notifications":true,"tweet_id":null,"id":"ghsw6dhqy0x7","incident_id":"n4yq7qgm0ggq","custom_tweet":null,"affected_components":[{"code":"tb1xs5vl2g9s","name":"CentralReach Platform","old_status":"degraded_performance","new_status":"operational"}]},{"status":"identified","body":"Amazon Web Services (AWS) is experiencing a widespread issue, but beginning to return to typical performance levels. Users may now notice improvements in the CentralReach platform. We are continuing to monitor and work with AWS to resolve this issue as soon as possible.\n\nAWS Status page for more information:\nhttps://health.aws.amazon.com/health/status","created_at":"2025-10-20T12:02:20.644-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-20T12:02:20.644-04:00","display_at":"2025-10-20T12:02:20.644-04:00","deliver_notifications":true,"tweet_id":null,"id":"dpk4r4m2n5g2","incident_id":"n4yq7qgm0ggq","custom_tweet":null,"affected_components":[{"code":"tb1xs5vl2g9s","name":"CentralReach Platform","old_status":"partial_outage","new_status":"degraded_performance"}]},{"status":"identified","body":"Amazon Web Services (AWS) is experiencing a widespread issue, causing slower performance on some pages. We are working with AWS to resolve this issue as soon as possible.\n\nAWS Status page for more information:\nhttps://health.aws.amazon.com/health/status","created_at":"2025-10-20T10:41:14.016-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-20T10:41:14.016-04:00","display_at":"2025-10-20T10:41:14.016-04:00","deliver_notifications":true,"tweet_id":null,"id":"r5yjp9q3tdhk","incident_id":"n4yq7qgm0ggq","custom_tweet":null,"affected_components":[{"code":"tb1xs5vl2g9s","name":"CentralReach Platform","old_status":"major_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"We are experiencing a confirmed Amazon Web Services Outage which is affecting CentralReach users. As a result, this is preventing users from logging in to CentralReach. We apologize for the inconvenience, and we are working rapidly with AWS to restore access.\n\nhttps://health.aws.amazon.com/health/status","created_at":"2025-10-20T09:01:49.072-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-20T09:13:25.360-04:00","display_at":"2025-10-20T09:01:49.000-04:00","deliver_notifications":true,"tweet_id":null,"id":"kds4ch6847tq","incident_id":"n4yq7qgm0ggq","custom_tweet":null,"affected_components":[{"code":"tb1xs5vl2g9s","name":"CentralReach Platform","old_status":"operational","new_status":"major_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"CentralReach Platform","created_at":"2017-02-09T16:08:32.067-05:00","updated_at":"2026-09-11T17:33:59.818-04:00","position":1,"description":"Overall CentralReach platform status","showcase":true,"start_date":null,"id":"tb1xs5vl2g9s","page_id":"6gy25tdb0r64","group_id":null}]},{"name":"Connection Disruption Messages","status":"resolved","created_at":"2025-03-11T12:50:38.000-04:00","updated_at":"2025-03-13T17:12:34.392-04:00","monitoring_at":null,"resolved_at":"2025-03-13T17:12:34.374-04:00","impact":"none","shortlink":"https://stspg.io/08w8x5ww9mnj","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-03-11T12:50:38.000-04:00","reminder_intervals":null,"id":"j7f78hdjf5cn","page_id":"6gy25tdb0r64","incident_updates":[{"status":"resolved","body":"Our teams have implemented an update to improve performance and user experience.","created_at":"2025-03-13T17:12:34.374-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-03-13T17:12:34.374-04:00","display_at":"2025-03-13T17:12:34.374-04:00","deliver_notifications":true,"tweet_id":null,"id":"4ffr7sj7zf4x","incident_id":"j7f78hdjf5cn","custom_tweet":null,"affected_components":[{"code":"tb1xs5vl2g9s","name":"CentralReach Platform","old_status":"operational","new_status":"operational"}]},{"status":"investigating","body":"CentralReach is investigating brief disruptions in the platform lasting approximately 2 minutes. Some users may encounter a message that reads \"upstream connect error\". After 2 minutes, refresh the page to continue working as expected. Our team is actively working to identify the root cause and implement a fix as quickly as possible.","created_at":"2025-03-11T12:50:38.419-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-03-11T12:52:46.341-04:00","display_at":"2025-03-11T12:50:38.000-04:00","deliver_notifications":true,"tweet_id":null,"id":"dkjpj9f8xk7r","incident_id":"j7f78hdjf5cn","custom_tweet":null,"affected_components":[{"code":"tb1xs5vl2g9s","name":"CentralReach Platform","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"CentralReach Platform","created_at":"2017-02-09T16:08:32.067-05:00","updated_at":"2026-09-11T17:33:59.818-04:00","position":1,"description":"Overall CentralReach platform status","showcase":true,"start_date":null,"id":"tb1xs5vl2g9s","page_id":"6gy25tdb0r64","group_id":null}]},{"name":"Extended Maintenance Window","status":"resolved","created_at":"2025-02-02T11:20:37.336-05:00","updated_at":"2025-02-02T12:15:35.546-05:00","monitoring_at":null,"resolved_at":"2025-02-02T12:15:35.531-05:00","impact":"maintenance","shortlink":"https://stspg.io/k102fwgt4qzt","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-02-02T11:20:37.330-05:00","reminder_intervals":null,"id":"rdd34dcjzrtk","page_id":"6gy25tdb0r64","incident_updates":[{"status":"resolved","body":"The maintenance window has ended and regular service has resumed.","created_at":"2025-02-02T12:15:35.531-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-02-02T12:15:35.531-05:00","display_at":"2025-02-02T12:15:35.531-05:00","deliver_notifications":true,"tweet_id":null,"id":"qc9cqm4j7j00","incident_id":"rdd34dcjzrtk","custom_tweet":null,"affected_components":[{"code":"tb1xs5vl2g9s","name":"CentralReach Platform","old_status":"under_maintenance","new_status":"operational"}]},{"status":"identified","body":"Our scheduled maintenance window has been extended as one of the maintenance jobs is taking longer to finish. Our team is actively working to complete the process as quickly as possible while ensuring system stability and performance.\n\nWe appreciate your patience and will provide further updates as soon as the maintenance is completed.","created_at":"2025-02-02T11:20:37.413-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-02-02T11:20:37.413-05:00","display_at":"2025-02-02T11:20:37.413-05:00","deliver_notifications":true,"tweet_id":null,"id":"vfmqdv6h203k","incident_id":"rdd34dcjzrtk","custom_tweet":null,"affected_components":[{"code":"tb1xs5vl2g9s","name":"CentralReach Platform","old_status":"operational","new_status":"under_maintenance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"CentralReach Platform","created_at":"2017-02-09T16:08:32.067-05:00","updated_at":"2026-09-11T17:33:59.818-04:00","position":1,"description":"Overall CentralReach platform status","showcase":true,"start_date":null,"id":"tb1xs5vl2g9s","page_id":"6gy25tdb0r64","group_id":null}]}]
}