Invoice generation is currently un-available

Incident Report for CentralReach

Resolved

We've resolved the issue with invoice PDF generation

Posted May 17, 2017 - 15:26 EDT

Monitoring

We've applied our queue increase and are monitoring the update before resolving the issue. We should have invoice PDF's generating again momentarily.

Posted May 17, 2017 - 15:17 EDT

Identified

We've identified, and are in the process of resolving an issue that is causing invoices PDF generation to intermittently fail. We've temporarily disabled the generation process to allow us to increase some queuing limits.

Posted May 17, 2017 - 14:00 EDT