Timeout, 2FA, Scheduling & Reports Issues

Incident Report for CentralReach

Resolved

This incident has been resolved.

Posted Mar 15, 2019 - 16:49 EDT

Update

The root cause of the issues surrounding 2FA login, extract reporting, calendar views, and session logout has been identified. We are implementing the necessary measures to resolve the issues as soon as possible. Thank you for your patience.

Posted Mar 15, 2019 - 08:01 EDT

Identified

We are currently tracking 4 issues related to: timeout logout without a notification, two-factor authentication login, scheduling views, and invalid data added to time fields in extract reports across CentralReach's modules. We are working on resolving these issues as soon as possible.

Posted Mar 14, 2019 - 15:14 EDT

This incident affected: CentralReach Platform.