Platform is now operating at expected performance levels.
Posted Nov 27, 2023 - 14:04 EST
Monitoring
A fix has been put in place to resolve search and login capabilities that were affecting the CentralReach platform. We're continuing to monitor to ensure consistent performance.
Posted Nov 27, 2023 - 13:38 EST
Identified
We have identified degraded performance in search functionality within the CentralReach platform. Our team is actively working to resolve this incident as soon as possible. We'll continue to provide information as it becomes available.
Posted Nov 27, 2023 - 12:58 EST
Investigating
We are aware that users are experiencing slowness and logouts within the CentralReach system. Our team is actively investigating and working to resolve this incident as soon as possible. We apologize for the inconvenience. We will provide more information as soon as it's available.