McAffee Extension Preventing Logins

Incident Report for CentralReach

Resolved

We are aware of a third party McAffee Chrome extension preventing some users from logging in to CentralReach successfully. Disabling extensions will avoid disruptions of the CentralReach platform and user experience. CentralReach is fully operational at this time. Technical Support will assist with any questions or troubleshooting needs.

Posted Jan 17, 2024 - 08:31 EST

Monitoring

We are aware of a third party McAffee Chrome extension preventing some users from logging in to CentralReach successfully. Disabling extensions will avoid disruptions of the CentralReach platform and user experience. CentralReach is fully operational at this time. Technical Support will assist with any questions or troubleshooting needs.

Posted Jan 16, 2024 - 10:56 EST

This incident affected: CentralReach Platform.